About Hernandez & Sons Towing
Family-Owned. Community-Focused. Professional Excellence Since 2003.
Call (832) 469-1056
Our Story: A Legacy of Service, Love, and Dedication
The story of Hernandez & Sons Towing begins with a man who understood that helping others wasn’t just a job – it was a calling. Steve Hernandez founded our company in 2003 with nothing more than a single tow truck, an unwavering work ethic, and a vision of what exceptional service could mean to the East Houston community.
Steve believed that every stranded motorist deserved to be treated with dignity and respect. He would often say, “When someone calls us, they’re not just having car trouble – they’re having one of the worst days of their week. Our job is to make it better.” This philosophy became the foundation of everything we do.
More than just building a business, Steve was building a legacy. He spent countless hours teaching his son Jose not only the technical aspects of towing and recovery, but the deeper values that make a family business truly special. From the proper way to secure a vehicle to the importance of a genuine smile and a helping hand, Steve passed down every lesson with patience and love.
Though we lost Steve several years ago, his spirit lives on in every call we answer and every customer we serve. Jose continues to honor his father’s memory by upholding the same standards of excellence, integrity, and compassion that Steve instilled in him. The knowledge, values, and dedication that Steve shared with his son ensure that what he built continues to grow stronger each year.
Today, when Jose trains our team members, you can hear Steve’s voice in every lesson. When we go the extra mile for a customer, it’s Steve’s influence guiding our actions. And when families in East Houston know they can count on us in their time of need, it’s because Steve’s legacy of service continues through the son he taught so well.
“Dad always told me that we’re not just in the towing business – we’re in the business of helping people when they need it most. Every day, I work to honor that teaching.” – Jose Hernandez, Owner
Why East Houston Trusts Hernandez & Sons
Two Decades of Professional Service
20+
Years Serving Harris County
24/7
Emergency Response
15
Minute Average Response
1000+
Satisfied Customers Annually
Our Service Philosophy
At Hernandez & Sons Towing, we believe that exceptional towing service goes beyond just moving vehicles from point A to point B. It’s about providing peace of mind during stressful situations, treating your vehicle with the same care we’d give our own, and ensuring that every interaction leaves you confident in our professionalism and expertise.
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Family-Owned Heritage
As a family business, we understand the importance of trust, reliability, and personal service. Every member of our team embodies the values that have guided our family for generations.
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Rapid Response
Time matters in emergencies. Our strategically positioned fleet and experienced dispatch system ensure fast response times throughout East Houston and surrounding areas.
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Professional Excellence
Our certified technicians use state-of-the-art equipment and follow industry best practices to ensure safe, damage-free vehicle transport every time.
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Community Commitment
We’re not just a business in East Houston – we’re part of the community. We support local events, sponsor youth programs, and contribute to causes that matter to our neighbors.
Our Comprehensive Services
Over our 20+ years in business, we’ve developed expertise across all aspects of vehicle recovery and transport. Whether you need emergency towing, specialized equipment transport, or routine roadside assistance, our team has the experience and equipment to handle any situation.
Emergency Towing & Recovery
When vehicle emergencies strike on I-10, Beltway 8, or anywhere in East Houston, our 24/7 emergency towing service provides rapid response. Our experienced operators know every major highway, side road, and neighborhood in our service area, ensuring we can reach you quickly regardless of your location.
Specialized Vehicle Transport
Not all vehicles are created equal, and our flatbed towing services and wheel lift towing options ensure that every vehicle receives appropriate care. From luxury cars requiring flatbed transport to standard passenger vehicles perfect for wheel lift towing, we match our equipment to your vehicle’s specific needs.
Commercial & Industrial Services
Our commercial towing services support East Houston’s industrial community with heavy-duty recovery, equipment transport, and fleet management solutions. We understand the unique challenges of working around refineries, shipping facilities, and industrial complexes.
💡 Our Service Commitment
Every call we receive is treated with the urgency and professionalism it deserves. Whether you’re a longtime East Houston resident or just passing through, you can count on Hernandez & Sons Towing for honest, reliable service at fair prices.
Professional Certifications & Standards
✅ Fully Licensed
All Texas DOT and Harris County commercial towing licenses current and in good standing
🛡️ Comprehensive Insurance
Full liability, cargo, and garage keeper’s insurance coverage exceeding state requirements
🎓 Certified Operators
All technicians certified in proper towing procedures, safety protocols, and customer service
🔧 Fleet Maintenance
Regular inspection and maintenance program ensures equipment reliability and safety
Meet Our Team
Carrying Forward a Father’s Legacy
Under Jose’s leadership, Hernandez & Sons Towing continues to embody the values that Steve held dear. Every member of our team is carefully selected not just for their technical skills, but for their commitment to the principles that Steve established: treating every customer with respect, going above and beyond when someone needs help, and never forgetting that we have the privilege of serving our community.
Steve’s Enduring Influence on Our Team:
- The Golden Rule Approach: Steve taught us to treat every customer the way we’d want our own family treated in an emergency
- Attention to Detail: “Do it right the first time” was one of Steve’s favorite sayings, and it guides everything we do
- Community First: Steve believed in giving back to the community that supported our family, a tradition Jose continues today
- Honest Communication: Steve insisted on transparent, fair pricing and honest explanations – values that remain central to our business
- Never Stop Learning: Steve was always improving his skills and knowledge, and he instilled that same drive for excellence in Jose and our entire team
- Family Atmosphere: Steve created a workplace where employees felt valued and respected, understanding that happy team members provide better service
When you call Hernandez & Sons Towing today, you’re experiencing the culmination of Steve’s life’s work and Jose’s continued dedication to honoring his father’s memory. Every professional interaction, every careful vehicle transport, and every moment of exceptional service is a tribute to the man who started it all and the son who carries his legacy forward with pride and love.
Community Involvement & Local Commitment
Proud Members of the East Houston Community
Being a local business means more than just operating in the area – it means being invested in the community’s success and wellbeing. Hernandez & Sons Towing is proud to support East Houston through various community initiatives:
- Youth Sports Sponsorship: Supporting local Little League teams and youth sports programs
- School Partnerships: Providing automotive safety education and career guidance
- Emergency Response Support: Collaborating with local law enforcement and emergency services
- Community Events: Participating in local festivals, car shows, and community gatherings
- Charitable Giving: Supporting local charities and families in need
- Environmental Responsibility: Proper recycling and disposal of automotive fluids and materials
Our roots run deep in East Houston, and we’re committed to giving back to the community that has supported our growth and success over the past two decades.
What Our Customers Say
“I’ve been using Hernandez & Sons for over 10 years, and they’ve never let me down. When my truck broke down on I-610 during rush hour, they had me out of traffic in 15 minutes. Professional, courteous, and always fair with their pricing.”
– Robert M., East Houston Business Owner
“My daughter called me panicked because her car wouldn’t start in a parking lot in Baytown. I called Hernandez & Sons, and they not only got there quickly but treated her like family. They even followed her to the repair shop to make sure everything was okay. That’s the kind of service you can’t find just anywhere.”
– Maria S., Humble Resident
“As a fleet manager, I need towing service I can count on. Hernandez & Sons has been our go-to for three years now. They understand our business needs, respond quickly, and their drivers are always professional. They’re more than a vendor – they’re a trusted partner.”
– James K., Commercial Fleet Manager
Our Service Area
While our home base is in East Houston, our service area extends throughout Harris County and the greater Houston metropolitan area. We provide comprehensive towing and recovery services to:
- East Houston: Including all neighborhoods from the Ship Channel to Hobby Airport
- Baytown: Complete coverage including industrial and residential areas
- Humble: Serving the entire community and surrounding areas
- Crosby: Full service along Highway 90 and surrounding neighborhoods
- Channelview: Industrial and residential coverage along I-10 corridor
- Jacinto City: Complete coverage of this close-knit community
- Galena Park: Serving residents and businesses throughout the area
- Pasadena & Deer Park: Extended service to neighboring communities
No matter where you are in our service area, Hernandez & Sons Towing is committed to providing the same high level of professional service that has made us East Houston’s trusted towing company.
Looking Forward: Honoring the Past, Building the Future
As Jose looks toward the future of Hernandez & Sons Towing, he does so with the knowledge that his father’s teachings provide a strong foundation for continued growth and service excellence. Steve’s vision of a company that truly cares about its customers and community continues to guide every decision, every investment in new equipment, and every new team member we welcome.
Steve’s Vision Lives On:
- Continued Investment in Excellence: Just as Steve always sought the best equipment and training, we continue to invest in fleet updates and technology improvements
- Passing Down Knowledge: Jose carries on Steve’s tradition of mentoring team members, ensuring that each new generation understands the values that make us special
- Community Commitment: Steve’s belief in giving back to East Houston remains central to our mission through ongoing community support and involvement
- Family First Philosophy: Steve’s teaching that customers should be treated like family continues to be the cornerstone of our service approach
- Innovation with Heart: While we embrace new technologies and methods, we never lose sight of the personal touch that Steve valued so deeply
💙 A Promise from the Hernandez Family
Every day, Jose and our entire team work to honor Steve’s memory by living up to the standard he set. When you choose Hernandez & Sons Towing, you’re not just getting professional service – you’re becoming part of a story that began with one man’s dream and continues through his son’s dedication to keeping that dream alive. Steve would be proud to know that the values he instilled continue to help families throughout East Houston, one call at a time.
Have you experienced our service? We’d love to hear from you! Leave us a Google review and help other East Houston residents discover reliable, professional towing service. Follow us on Facebook for updates, safety tips, and community news.
Contact Hernandez & Sons Towing
(832) 469-1056
24/7 Emergency Response • Professional Towing & Recovery • East Houston’s Trusted Family Business
Serving: East Houston, Baytown, Humble, Crosby, Channelview, Jacinto City, Galena Park & All of Harris County
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